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Long queue times are a common source of customer frustration, and can make the difference between securing a sale and missing an opportunity. By deploying W1000 interactive kiosk solutions from Wincor Nixdorf, businesses can deliver self-service for essential services such as ticketing and customer information – reducing queue times at the traditional point-of-sale. In addition to shrinking the risk of frustrated customers abandoning their journeys, self-service kiosks free more customers with larger baskets to complete their retail journey at the checkout: increasing average basket values and customer satisfaction.